FREQUENTLY ASKED QUESTIONS

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What core pool cleaning services does RASFO provide?

They include cleaning the floors and walls, removing debris and leaves from the surface, and cleaning the skimmer and pump baskets.

How do you look after the quality and cleanliness of the pool water?

We measure and adjust chlorine levels and pH, and treat algae and cloudy water to ensure the water stays pure and safe.

Does the service include filter maintenance?

Yes — it covers inspecting the filters, monitoring pressure levels, and performing routine backwash and rinse cycles.

Do you inspect the pool's mechanical and electrical equipment?

Yes. We inspect pumps, valves, and pressure gauges, along with the lighting and the main electrical outlets.

What scheduled maintenance plans are available to clients?

We offer flexible maintenance plans (weekly or monthly) suited to both residential and commercial pools, based on the client's needs.

How can I follow up on my pool's condition after the technician's visit?

We document every visit and send the client a report covering operational notes and the current condition of the pool.

Are your services limited to residential pools only?

No. Our services are comprehensive and cover both residential pools and commercial ones, including hotels, sports clubs, chalets, and rest houses.

What does maintenance of the pool's hydraulic system involve?

It covers checking pump efficiency, verifying that the valves are sound, and regularly monitoring the filter's pressure gauges and pressure levels.

Do your maintenance services cover emergency fault repairs?

Yes. Our services include scheduled visits and complete maintenance to resolve urgent issues such as sudden water cloudiness, algae outbreaks, or faults in the main electrical connections.

What core pool cleaning services does RASFO provide?
They include cleaning the floors and walls, removing debris and leaves from the surface, and cleaning the skimmer and pump baskets.
How do you look after the quality and cleanliness of the pool water?
We measure and adjust chlorine levels and pH, and treat algae and cloudy water to ensure the water stays pure and safe.
Does the service include filter maintenance?
نعم، تشمل فحص الفلاتر، متابعة مستوى الضغط، وإجراء الغسيل الدوري لها (Backwash & Rinse).
Do you inspect the pool's mechanical and electrical equipment?
Yes. We inspect pumps, valves, and pressure gauges, along with the lighting and the main electrical outlets.
What scheduled maintenance plans are available to clients?
We offer flexible maintenance plans (weekly or monthly) suited to both residential and commercial pools, based on the client's needs.
How can I follow up on my pool's condition after the technician's visit?
We document every visit and send the client a report covering operational notes and the current condition of the pool.
Are your services limited to residential pools only?
No. Our services are comprehensive and cover both residential pools and commercial ones, including hotels, sports clubs, chalets, and rest houses.
What does maintenance of the pool's hydraulic system involve?
It covers checking pump efficiency, verifying that the valves are sound, and regularly monitoring the filter's pressure gauges and pressure levels.
Do your maintenance services cover emergency fault repairs?
Yes. Our services include scheduled visits and complete maintenance to resolve urgent issues such as sudden water cloudiness, algae outbreaks, or faults in the main electrical connections.